VISION, VALUES, AND MISSION

Know where your business stands today and where it's headed tomorrow. Despite the recognized value of having these elements in place both for bottom line results and for team cohesion, many companies do not. In this workshop, you will build this critical structure to direct your business efforts.

RELATIONSHIP BUILDING

Strong and cohesive relationships add to the quality of the working environment, to interactions with clientele, and to the overall productivity of an organization. This workshop centers on clear "how-to" tools that create more productive and more cooperative relationships in the workplace. Attendees will leave with exceptional, easy-to-use, and practical strategies for building and maintaining more team-oriented, cohesive relationships, as well as skills to better deal with [difficult] people more effectively and civilly.

RELATIONSHIP SELLING

This workshop focuses on how relationship building will quickly and effectively assist creating agreement with others. Jim introduces skills for developing rapport, discerning the needs of others, dealing with objections, clearly and directly asking for the sale, as well as follow-up strategies. Participants will leave excited and well-armed to improve their present selling results.

BENEFITING FROM CONFLICTS

Many of us avoid or escalate conflicts. Unresolved or escalated conflicts decrease productivity, increase uncivil behavior, lower moral and increase destructive undercurrents. This workshop focuses on strategies for using differences to strengthen teams and create a more accepting, creative and productive environment. Attendees will leave with a better understanding of conflict and strategies for using it to benefit themselves, their coworkers, their clients and their overall organization.

RISK AND REWARD

Most people, when contemplating a step, whether it be a difficult call to a client, a move forward in the organization or any step that entails risk, will run the step past a "committee of their fears." So, instead of moving forward, they procrastinate, complain, justify, avoid or fail. In this workshop, learn how to take fear out of the driver's seat and start taking the risk steps necessary to achieve your goals effectively in the workplace.

SECRETS AND STRATEGIES FOR EFFECTIVE PRESENTATIONS

There are many people who have a great product, a new idea, or a valuable message, and because of how it's delivered, are not connecting with their primary audience(s). Learn the secrets and strategies Jim and Mardig have gathered from over thirty-five years of experience presenting and teaching presentation skills.

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